Telefon: +41279671895,+41279672748,+41279681940
Adresse: Zermatt, Switzerland, 3920
Stadt: Zermatt
Gerichte: 8
Bewertungen: 133
Webseite: http://www.darioli.ch
"great food, bad service. first, let me say that I hate to write this review because we had a great dinner in le gitan, the sister restaurant next door, earlier in the week. So we had every expectation that tonight at Zermatter would be great. stubli, unfortunately, have made the comments posted by others reviewing the bad service of a certain waitress in this restaurant tonight. simply, the waitress we had was rude and did not let us welcome. I could give several anecdotes, but only share a few: 1) when we arrived, she claimed that we had no reservation — although I pointed out our names in her book — she then pointed out a table for us without showing us the table. 2) another party came after us and she had served them drinks before they even bring us menus. 3) we asked her to call us a taxi and she reacted by handing us a visit card — not helpful if we don't have Swiss handys. it is sad, because the restaurant is sweet and eating great! but the service is the key to any experience and can make a good meal great or terrible. Unfortunately, the waitress really created a dark cloud during our dinner and I regret to reserve here. when they try this place, they come to the food, but are intended to be the risk of bad service from this special waitress. with many good restaurant options in disassembled and with many visitors who have a limited time in the village, I recommend them to prioritize other restaurants."
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