Telefon: +442892607306
Adresse: Unit 16 Lisburn Leisure Park, Lisburn BT28 1LP, United Kingdom
Stadt: Lisburn
Gerichte: 19
Bewertungen: 6130
Webseite: https://www.deltoro.co.uk/
"Without a doubt the worst experience we have ever had. Pre booked a table for 5 for dinner on Saturday evening and when we arrived they didn't seem that busy. We were shown to our table relatively quick. We then had to sit there for around 20 minutes until someone came to take our food order. I was a bit surprised that there was only 2 steaks on the menu unless you gave 24hr notice.We then had to ask could we order a drink. It wasn't a difficult order 1 beer and 4 Fanta. We waited a further 15 for the drinks to come which were wrong also the glasses were disgusting with lipstick and previous drink residue on them.we eventually got all that sorted and the food came. I had ordered a mixed grill which was £28 I asked for my steak to be cooked medium. The plates were literally just in front of us 2 minutes when a waitress came and asked was everything OK. As I began to work my way through the food I eventually got to the 8oz steak which was very well done and extremely hard to chew so it was left. When everyone had finished they came to clear the plates and I told the waitress that I had asked for medium and not well done and to my surprise she immediately got on the defensive asking did someone come and see if everything was OK I told her yes but it was just after the food was brought. 2 minutes later the owner of the place came out of the kitchen with my steak on a small plate and proceeded to tell me I was wrong and that that's the way a medium steak should look but there was not even a slight tinge of pink. He then started to tell me that I didn't know how steak was cooked. I then mentioned the glasses and he said didn't they get replaced so what's the problem. At this point t my kids were getting pretty upset so I just asked for the bill so we could leave. To be honest it was very intimidating to have a well over 6ft man stand over you arguing over a piece of steak. I definitely would not recommend this place to anyone."
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