Grosvenor G Casino Stockton

4 Chandlers Wharf, Bridge Road, Stockton-on-Tees, United Kingdom

🛍 Pizza, Steak, Asiatic, European

3.9 💬 206 Bewertungen
Grosvenor G Casino Stockton

Telefon: +441642927450

Adresse: 4 Chandlers Wharf, Bridge Road, Stockton-on-Tees, United Kingdom

Stadt: Stockton-on-Tees

Gerichte: 7

Bewertungen: 206

"Came to the casino with a group of friends and firstly went to the bar to ask for food, and we were told the restaurant was closed so they only had crisps ‘get them from the end of the bar’ , later we were told by the women on the blackjack table we could order toasties. We then asked for them and jules who took the order was very abrupt and rude. After we got the toasties she didnt bring the sauces to me, everything seemed a problem. Then we got the wrong drinks sent to us, took them back to the bar and we mentioned to jules that she told us they had no food and she poured the wrong drinks, she then told us we were the worst customers she’s had, and told her colleagues we were ‘a holes’ which we heard..will not return."

Speisekarte - 7 Optionen

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Msrk Msrk

The service at this restaurant was excellent. Our waiter, Jake, was professional and welcoming. We all left full and satisfied, and had a great evening. This place is definitely a winner!

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Bewertungen

MrsJD2007
MrsJD2007

This is a great spot to enjoy a drink and some conversation. They have roulette tables available, but we prefer the roulette machines. They offer complimentary coffee and soft drinks. Membership is required for entry.


David
David

A well run establishment apart from the sound level of the piped music which is way over the top. Menu which changes occasionally is reasonable and not too expensive. Good set of tables offering the usual ways of parting you from your money


nicole14016
nicole14016

Me and my boyfriend come fairly regularly, and cannot fault the food in any way. We also like to play some table games while we’re visiting and the staff are always so helpful and knowledgable, and are more than happy to explain the rules if I’m a little unsure of a game.


astorey24
astorey24

as me and three other lads go there at the end of every month we thought it would be a good idea to take the rest of the work lads we had a little flutter first then all went for food it was spot on as always there was a really helpful young girl very pleasant at the bar I think her name was lizzie well done to her we all enjoyed the nigh


lee
lee

Had a fab night out here as 2 couples. The bar was great, all good drinks. Helpful croupier on the roulette, very patient for those with questions etc. Used the restaurant and was met by Christine who was lovely and due to an allergy request the chef Stan couldn’t be more helpful and produced some fantastic food. Will be back again and looking forward to it.


David
David

Menu is much improved but strangely there was not a list of Starters. Braised beef much recommended, The evening was great until the so called caberet started up. The noise was deafening, precluding all conversation. This place really needs to understand that it is possible to entertain people without damaging their ear drums. Good fun on the roulette table and a small win for once to cap what was (except fot the noise) a great night out.


Kelly111
Kelly111

Hello, I went to the casino a few days ago and unfortunately got sick. The paramedics were called and I would like to thank the staff for their amazing help. They were very attentive, caring, and helped me feel at ease during the ordeal. Special shout out to Deputy Manager Steve and one of the security team members who stayed with me the whole time. I especially want to thank Jo who never left my side - her professionalism and reassuring manner were impeccable. Thank you!


NatalieJ1976
NatalieJ1976

I Visiting the casino last night with a friend after work. At about 11 I tried to order food to be told the kitchen was closed until 1am because they were doing a buffet for Chinese New Year. That was absolutely fair enough and I had no issue with that. At 1.10am I returned back to the bar to order some food to be told by the same girl that they were not serving but she would go check and come to the table to let me know. After a further 15 mins the team member never came over so we left and went elsewhere for food. The gent that was hosting the night did walk around at midnight telling everyone to help themselves at the buffet which was lovely but unfortunately I don’t like Chinese food. Ov...


Ross
Ross

Came to the casino with a group of friends and firstly went to the bar to ask for food, and we were told the restaurant was closed so they only had crisps ‘get them from the end of the bar’ , later we were told by the women on the blackjack table we could order toasties. We then asked for them and jules who took the order was very abrupt and rude. After we got the toasties she didnt bring the sauces to me, everything seemed a problem. Then we got the wrong drinks sent to us, took them back to the bar and we mentioned to jules that she told us they had no food and she poured the wrong drinks, she then told us we were the worst customers she’s had, and told her colleagues we were ‘a holes’ whi...

Kategorien

  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal.
  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Asiatic
  • European

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"Great food and atmosphere but couldn't recommend to people with allergens or dietary requirements. 3.5 out of 5 Food was amazing but unfortunately even though we checked several times there was a mistake in our order (no bacon on the burger). We were the first food orders of the day so the kitchen shouldn't have too been busy yet. We were given assurances that the burger was bacon free when it was served but my sister opened it up and checked so thankfully she didn't eat any of the burger. It meant me and my sister shared one meal while we waited about 20 minutes for a new burger and we had a toddler with us who was very hungry. Nothing was done to compensate us for the error unfortunately which leaves a bad taste in your mouth. We loved the food here juicy flavourful burgers and well seasoned generous portion of chips. Halloumi with chilli jam was delicious but a bit measly at 3 pieces 4 pieces would make it a nice sharer for 2 people. The heaters were great and outdoor setup was amazing with cover and sandwiched between two buildings. Our server, the Asian lady, was really kind and lovely. Social distancing wasn't great we were sat right next to people, and while we didn't mind (we are both vaccinated) they were clearly uncomfortable. Booking is easy using their online system and requires a deposit to be paid (we paid £20 for two people). Sadly we couldn't recommend the place to any of our friends with allergies or specific dietary requirements given our experience. Mistakes should be handled better money off the bill or something complimentary. My sister was really upset as apparently no bacon is often an issue when she eats out, but she was expecting better from hope and Union."