The Star Ember Inns

United Kingdom, WS7 0HQ, Lichfield

🛍 Steak, Fusion, British, Western

3.8 💬 4619 Bewertungen

Telefon: +441543684607

Adresse: United Kingdom, WS7 0HQ, Lichfield

Stadt: Lichfield

Gerichte: 18

Bewertungen: 4619

Webseite: https://www.emberinns.co.uk/nationalsearch/eastandwestmidlands/the-star-hotel-burntwood

"I went to the restaurant with my mother and sister this evening at 6:30 on December 6th, 2023. When we arrived, our booked table was ready for us. Nobody asked if we were the booked party, as the table was reserved for 4 people but only 3 of us were there. After about 5 minutes of searching for the Christmas menu in the table menus (which was what we had booked for), my mother went to the bar to order drinks and ask for a Christmas menu. The lady behind the bar was not aware that the Christmas menu was available, despite it being advertised since November 15th. Eventually, we received one menu to share between the three of us. For starters, we ordered 2 breaded mushrooms and 1 order of chicken wings. The starters took about 20 minutes to arrive. The chicken wings were delicious, but the mushrooms were overcooked and too crispy. For mains, we ordered 2 sirloin steaks cooked medium rare and a Turkey pie. The mains took almost 40 minutes to arrive, and both steaks were overcooked. After asking for steak knives, my sister's steak was acceptable, but mine was overcooked, so I sent it back. The staff apologized and brought me a new steak cooked medium rare. I ordered another round of drinks, and the service at the bar was pleasant despite some issues with the till. Our desserts took another 15 minutes to arrive, and they were tasty. Overall, the pub has a nice atmosphere but the food quality and service need improvement. I believe the staff would benefit from better training. I don't think we will be returning anytime soon."

Speisekarte - 18 Optionen

Alle Preise sind Schätzungen.

RockchicJo RockchicJo

Booked at bottomless brunch last minute for a small group. Food was lovely and service was excellent. Would definitely recommend. Thank you to the staff

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Bewertungen

lisawG8802BZ
lisawG8802BZ

Very disappointing the food was poor my our steaks were tough I left mine everything dry. My daughter Sunday roast was allfull all processed left it. Wnt be going again


susan
susan

Christmas Day with family 8 of us here. Meal was delicious 100% Staff very polite 1100%, specially as was Christmas meals. We all love the place. WELL DONE TO ALL THE STAFF


Bassette298
Bassette298

I recently had a family Christmas get-together with my mom at this restaurant, and we were told that the food was excellent. They were absolutely right! Andrew and Chef Bill did an amazing job and really impressed us.


LadyAKL
LadyAKL

Very busy, not enough staff on. The table we reserved online wasn't ready, and there wasn't anyone free to ask about it. Just a bit stressful when you've come in with a toddler. Although we waited a bit longer for food, the burger and lasagne were quite tasty.


Louise
Louise

Arrived for a late lunch, nice welcome on arrival. Hubby had mixed grill and I ordered posh fish and chips. The staff were polite and the atmosphere was warm and relaxed. We both enjoyed our meals immensely! The portions were large and everything cooked to perfection. A very tasty meal for both. We will be returning again!


Louise
Louise

The accommodating and friendly staff went above and beyond to make sure our dining experience was top-notch. The Mixed Grill and Rump Steak were cooked perfectly and made with high-quality ingredients. The portion sizes were generous and we didn't have to wait too long for our food, considering how busy the restaurant was. I highly recommend this place for a great evening out.


Rebecca
Rebecca

attended with family for my daughters 11th birthday. There were a total of 22 guests for meals and the staff were incredibly helpful and friendly. Nothing is a problem for them and they were happy to help me with allergy information. All meals were excellent. Surrounding area was clean and presented well.. the manager evan brought my daughter a birthday mocktail going above and beyond to make everything so special.. a great pub incredible food and staff working hard to provide everything. wel look forward to returning soon


J9406OEtonyb
J9406OEtonyb

Had our Christmas day meal yesterday with family and have to say it was faultless from start to finish. Right from the very beginning a month or so ago we was told the hotel was fully booked, but Rachel did her magic and got 8 of us in for what was nothing short of a perfect experience. We all had our festive 3 course meal, food, staff and the whole experience nothing short of perfection. I think I can speak for all 8 of us that we all were extremely full at the end and contempt with what we had eaten Well done Rachel and all the team for contributing to a great day


Robert
Robert

I went to the restaurant with my mother and sister this evening at 6:30 on December 6th, 2023. When we arrived, our booked table was ready for us. Nobody asked if we were the booked party, as the table was reserved for 4 people but only 3 of us were there. After about 5 minutes of searching for the Christmas menu in the table menus (which was what we had booked for), my mother went to the bar to order drinks and ask for a Christmas menu. The lady behind the bar was not aware that the Christmas menu was available, despite it being advertised since November 15th. Eventually, we received one menu to share between the three of us. For starters, we ordered 2 breaded mushrooms and 1 order of chick...

Kategorien

  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Fusion Entdecken Sie eine köstliche Mischung aus kulinarischen Traditionen mit unserem Fusion-Menü, wo verschiedene Geschmacksrichtungen und innovative Techniken zusammenkommen, um unverwechselbare Gerichte zu kreieren, die Ihre Geschmacksknospen kitzeln und ein einzigartiges kulinarisches Erlebnis bieten.
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
  • Western Genießen Sie die Aromen des Westens mit unserem vielfältigen Menü, das klassische Favoriten wie saftige Burger, zarte Steaks und cremige Pastas bietet. Jedes Gericht wird mit erstklassigen Zutaten zubereitet, um ein unvergessliches kulinarisches Erlebnis zu bieten.

Ausstattung

  • Wifi
  • Takeout
  • Seating
  • Delivery

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