Telefon: +441279778925
Adresse: United Kingdom, SG9 0AP, East Hertfordshire
Stadt: East Hertfordshire
Gerichte: 22
Bewertungen: 2715
Webseite: http://www.blackhorsebrentpelham.co.uk/
"This seems like a lovely pub with a pleasant inside and a nice garden. However, it is completely let down by the service. We attended as a large group that pre booked and pre ordered for a birthday celebration. Only one person serving behind the bar on a busy Saturday. The food was 45 mins late coming out, so we asked where it was and were told that they couldn’t even give a time estimate. It eventually arrived over an hour late. The waitress did apologise, but couldn’t give a reason why it was so late. The manager offered a round of drinks to apologise, but didn’t bother to come to our table, even after we pointed out that we had all pre ordered and some had travelled for hours to get there and were starving. The food was ok, but we then had to wait a long time for the cake to come out and had to ask twice. Overall the meal took well over three hours due to the poor service, so unfortunately I can’t be particularly positive about our experience. It was a special day and unfortunately this terrible service was just not acceptable."
Alle Preise sind Schätzungen.