Telefon: (+44)2072542478
Adresse: Arch 334 1A Dunston Street, E8 4EB, Hackney, United Kingdom
Stadt: Hackney
Menü Gerichte: 17
Bewertungen: 2873
Webseite: http://www.tonkotsu.co.uk/locations/east
"My family and I went for dinner last night. As ever the food was great and hearty. What I want to mention is the customer service. Last night there was a small error with one of the meals. Totally nobodies fault however when we brought it to the restaurants attention, the quick response, and the measures to rectify this were exceptional. Good customer service and how you deal with an issue defines a restaurant. I can only give Tonkotsu 5 stars for how well they dealt with this. This restaurant has always been a firm favourite with my family and it really has now cemented how we feel about it. Well done and we will be back soon"
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