Telefon: +441604602226
Adresse: Welsh House 2 Newland Walk, NN1 2EW, Northampton, United Kingdom
Stadt: Northampton
Menü Gerichte: 19
Bewertungen: 2410
Webseite: http://thelounges.co.uk/lounges/zapato
"I reserved a table in November for a party of 15 people, table booked for lunch on 7th December. This was to celebrate my friend 's 40th birthday. I paid £75 deposit. I sent our chosen menu choices a week before. On arrival, we were told our table was upstairs. Nobody took us up, we went up to a 'C ' shaped table arrangement in a very cold room. The tables were dirty with crumbs and only had menus on, no cutlery, no napkins etc. A waitress then came upstairs and I said that sadly, due to illness (COVID), 3 people were not able to join us and I understood they would lose their deposit. I emailed the restaurant in the morning to inform them that 2 could not attend but I was only told about 30 mins before about the 3rd person. We the asked the waiter (who was the only helpful member of staff) if we could put the tables together as it really was not suitable and felt as though we were in a board room. We were told we could so we moved them together. The food then arrived, 2 portions at a time, with large gaps in between. Nobody could eat as there was no cutlery. As you will see from the picture, we had empty tables with menus, why would we just need a menu when we had pre ordered! We were then told they cutlery had just been in the dishwasher and was being emptied. We were not offered drinks, told to go to the bar or order on the app. Some of the meals were fine but I had the chilli which I have had before on many occasions. It was very dry and clearly overcooked in the oven to warm up. The rice was soggy and the bread was stale around the edges. The next stage was a shock. We all went downstairs to pay. I was then told that I had to stay as I had to pay for the 3 meals for the people who were poorly. I said that surely, that is why we paid a deposit. The waitress who was rude, made no eye contact and said she would speak to her manager who was siting in the restaurant and eating her lunch. She came back and said it was policy that I had to pay. I refused. The manager did not have the decency to come and talk to us, she just watched. The whole experience was awful. I have eaten here numerous times in the past and never had any issue. We paid good money for this and everyone said they would not return. Such a shame as we all ate there last Christmas and it was perfect. I am not sure if the management has changed but it really does need sorting out. It was not busy downstairs so that is not an excuse either. This happened two days ago and I am still very unhappy as it ruined a special occasion which was arranged a month ago."
Ganze Speisekarte - 19 Optionen
Alle Preise sind Schätzungen auf Menü.
Nachspeise
Churros
Frittierte Teigstangen, süß und knusprig, mit Zimt und Zucker bestreut, oft mit Schokoladensauce serviert.
Brownie
Schokoladen-Brownie, saftig und reichhaltig, mit knackigen Nüssen und einem Hauch von Vanille.
Käsekuchen
Cremiger Käsekuchen mit knuspriger Kruste und frischem Fruchtbelag.
Amerikanisches Essen
Hotdog
Würstchen im Brötchen, serviert mit Senf, Ketchup oder anderen Beilagen.
Eier Benedikt
Gelegtes Ei auf einem englischen Muffin mit Schinken und Sauce Hollandaise.
Sandwiches
Blt
Knuspriger Speck, frischer Salat und saftige Tomaten, perfekt geschichtet zwischen geröstetem Brot.
B.l.t.
Knuspriger Speck, frischer Salat und saftige Tomaten, perfekt geschichtet zwischen geröstetem Brot.
Hähnchenflügel
Flügel
Knusprige Hähnchenflügel, gewürzt und perfekt zubereitet, serviert mit einer Beilage Ihrer Wahl.
Eiscreme*
Rindfleischgerichte
Vegetarisch
Vorspeisen
Tintenfisch
Zarte Calamari, goldbraun gebacken, serviert mit einer pikanten Zitronen-Knoblauch-Dip-Sauce.
Hähnchen
Hühnerflügel
Knusprige Hähnchenflügel, perfekt gewürzt und goldbraun, serviert mit einer Auswahl an Dips.
Geflügelgerichte
Salate
Halloumi-Salat
Halloumi-Salat: Frischer Salat mit gegrilltem Halloumi-Käse, Tomaten, Gurken und einem Zitronen-Olivenöl-Dressing.
Burger
Jenseits Von Burger
Pflanzenbasierter Burger mit einem saftigen Patty, frischem Salat, Tomaten, Zwiebeln und veganem Käse auf einem weichen Brötchen.
Indisch
Erfrischungsgetränke
Erfrischende, kohlensäurehaltige Getränke in verschiedenen Geschmacksrichtungen.
Adam
Wednesday night mexican. Delicious meal with lovely fresh ingredients and lovely well balanced cocktail. Highly recommend
Adresse
Bewertungen
H9481SInatashab
Christmas menu was devine. Lovely atmosphere. Staff very lovely and accommodating. Highly reccomend for group and non group bookings.
Kate
Hummus was leng, litch best hummus ever. Quesadillas with spicy beef 10/10. Very tasty bang bang cauliflower. Overall all dishes were seasoned to a t. Servers were very friendly and easy to talk to, lovely experience
Paolosbird
Like many people I’m sure, a bit put off with the building works going on in the Market Square … Don’t be!! A lovely lunch, I had the pulled brisket chilli and stupidly asked for extra jalapeños.. no need wowser! Husband had pulled pork burger, it looked fab. We also started with a few tapas…. Sad to say the puddings didn’t get a look in! Thanks all of you for looking after us x Speisekarte ansehen
RahRahRaspoutine
Met up with family for brunch on a Sunday and had a great experience. Really varied menu with great options for gluten free dining so I was happy! All 10 of us enjoyed our meals and the drinks. Service friendly and not a long wait for food. The only thing that I’d change is to offer table service rather than lots of queueing at the bar, but that’s only a minor point in an otherwise good place.
joannahump
Visited on a Monday Morning whilst out shopping. Ordered on the App. Our sausage and egg brioche rolls came out and the egg was raw so had to send back the sausages were over done and you couldn’t cut them with a knife. They had been cooked so much there was hardly any sausage on the inside. They charged us £5 for each of these in a little brioche roll. We waited 25 minutes just for our drinks which came out after our food and we had to ask for them. Absolutely terrible service. We used to visit here regularly but will not go back now.
Susan
Our daughter was getting married early Monday morning but nothing had been arranged afterwards. We stayed in Northampton the night before and did a rekkie of the restaurants to try and book a nice place to celebrate. Zapato Lounge was so welcoming, so friendly, so helpful. They allowed us access early doors Monday so we could decorate the tables (there were 12 of us) and put up ‘just married’ banners. All were a surprise for the bride and groom. When we walked in after the ceremony the table looked lovely. The staff had added the Prosecco we ordered, and the glasses. I can’t thank the staff enough for making this such a special occasion with no notice at all. Speisekarte ansehen
MrMarkBennett
We walked in for brunch on a late Sunday morning for the first time. Not knowing if we were to find a table our be seated we stood at the doorway for a few minutes until I went to the bar to clarify. Once we chose a table and waited we then realised you have to order via the QR code facility. Its all very impersonal when the only time you are acknowledged by staff is when food or drinks are bought to your table. I would imagine this also effects tips for the staff as you have to chose when placing your order. With no staff interaction or food at the point of order what is to tip and few carry cash these days to leave on the table afterwards. A bright point is that the decor and atmosphere is...
Rachetty
Loved this place just ticks all the boxes! Great decor, relaxed atmosphere, friendly staff, sensible prices, and OMG what a choice! One of our party is coeliac and this place was highly recommended I see why! The choice of GF was amazing the menu was pretty much the same as non GF. We had booked for Saturday, but after a busy Friday, we dropped in thinking if it wasn't good, we would go elsewhere on Saturday instead. Needless to say, we didn't cancel and ate here twice. Tapas was three for £12 and reasonable portions we tried the honey feta delicious, crispy crispy arancini, bbq chicken wings, patatas bravas, grain bowl great hummus , squid rings, and our fave bang bang cauli. The truffle ch...
Heleners
I reserved a table in November for a party of 15 people, table booked for lunch on 7th December. This was to celebrate my friend 's 40th birthday. I paid £75 deposit. I sent our chosen menu choices a week before. On arrival, we were told our table was upstairs. Nobody took us up, we went up to a 'C ' shaped table arrangement in a very cold room. The tables were dirty with crumbs and only had menus on, no cutlery, no napkins etc. A waitress then came upstairs and I said that sadly, due to illness (COVID), 3 people were not able to join us and I understood they would lose their deposit. I emailed the restaurant in the morning to inform them that 2 could not attend but I was only told about 30... Speisekarte ansehen
Kategorien
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Coffee Genießen Sie unsere reichhaltige und aromatische Kaffeeauswahl, die fachmännisch gebraut wird, um Ihre Sinne zu wecken. Von klassischem Espresso bis zu cremigen Lattes entdecken Sie die perfekte Mischung, um Ihren Tag mit einer geschmackvollen Note zu beginnen.
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Cheese Eine kuratierte Auswahl an handwerklichen Käsesorten aus aller Welt, die mit vielfältigen Geschmäckern und Texturen den Gaumen erfreuen. Perfekt zum Teilen oder individuell mit den idealen Begleitungen zu genießen.
Ausstattung
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Wifi
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Tapas
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Seating
- Menü
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Breakfast
