Gaucho Piccadilly - Speisekarte

25 Swallow Street London, W1B 4QR, FSA Food H, United Kingdom

🛍 Meat, Steak, Barbecue, Gluten Free

4.1 💬 46186 Bewertungen
Gaucho Piccadilly

Telefon: +442077344040,+33186995715

Adresse: 25 Swallow Street London, W1B 4QR, FSA Food H, United Kingdom

Stadt: London

Gerichte: 25

Bewertungen: 46186

Webseite: http://www.gauchorestaurants.com/

"Myself and my housemates planned to go to Gaucho,Piccadilly.After going through many restaurants their food menu and service we decided to book at Gaucho for 6 people.It was a rather very important event for all of us since the lunch was to say Goodbye to our lovely friend.So we came to dine at one of the prestigious restaurant in London(claimed by Gaucho).We wanted to make sure it was nothing but the best for an amazing feast. All of us(minus 1) arrived together at our booking time and we entered the restaurant and walked towards the dinning area towards the left. At entering the dinning room we came across the first staff member who without hesitation or being polite to welcome us abruptly asked us to leave the room and wait for her outside, that's where the reception is she said. The reception area is a desk where when entering we founded empty with no staff present at the counter. Soon the lady and a gentleman arrived and asked us for some details and took us to a table. We informed the lady we are 1 person short and she will be arriving shortly to join us. The lady got us to a table and left all of us without taking into account if the table fits the 6 person capacity. After we sat down it took a while before a member of staff approached to check on us. The person at this time was a gentleman who left a menu for drinks and walked away. Just then i requested if we could get the set menu which was requested at the time of booking, this didn't took long before we had the menu. One of us asked at this point if we could get some water on the table please, the staff acknowledged and went off. He arrived not too long and started to rushed by pouring water into our glasses, we were 5 of us at the table and he only poured in 4 glasses and spilled some on the table which knowingly he didn't acknowledge and went away again. The spilled water remained on the table which was never cleaned off. The restaurant didn't seem busy at all but the person looking after us would take long before we could find him. We waited for him and asked if we could be moved to another bigger table since the space wasn't enough for even 5 of us, we were still waiting for another person. He didn't seem to care much and said the table next to you is the same size you can move there or take a chair for this table if you wish. We all seemed a bit puzzled at his response not to resolve the complication with the seating. We decided to remain where we were and added another chair to the table. Soon the last person arrived and we ordered the 1st and the 2nd course. Our starters were delicious and thoroughly enjoyed it. Then we got around to our main where we all ordered steak. Steak pieces were on average good size approximately 200grams each. As soon as our steak was served it took them around extra 5-7 mins to bring the side which we all ordered as chips. The combination was good and we all liked it. During the time on the table we had requested for some drinks,water,ketchup and mayonnaise. Again, the drinks were served but the water and mayonnaise was not to be seen at the table. We all came to terms that at this point that the service wasn't their best pursuit after all. As part of an excellent service you keep intouch with the customers to acknowledge them. After the mains heading towards the end we all ordered the desert, which were good! As this was an important time with our lovely friend,we wanted to make sure she walks away happy. This is where 5 of us had to make sure that we didn't make her feel that it was anything but the best for her. I am disappointed to say this that we had to fill in those areas where Gaucho couldn't come through to us. Food and service should be embedded at the core of these restaurants where every transaction and event is strictly set to serve at the highest standards! We walked away with bitterness that could have achieved thoroughly by regular trainings perhaps. Hopefully, your experience is better than ours!!"

Speisekarte - 25 Optionen

Alle Preise sind Schätzungen.

André André

First time trying this place, I have to say the food and the customer service was outstanding and the food quality was 10/10

Adresse

Karte anzeigen

Bewertungen

Michael
Michael

This place clearly knows how to take care of their customers. Consistently with a very nice attitude. The food is reasonably priced, always yummy and clean.


Ch
Ch

Lovely outdoor dining terrace. It's a bit dark inside but outside is fab. Shame it is quiet at the moment so do come and enjoy dining out while the weather is good. They do have outdoor heaters but that's against my policy for sitting out!


Weyinmi
Weyinmi

Nice and cosy restaurant but the Food!!! For the price, they can do better with seasoning. Ordered from the grill, the portions were good but the food was totally bland. My suggestion...take your seasoning along cos i requested for salt and never got it...


Maud
Maud

Yes the steak is good. But paying 5£ for half a mushroom is ridiculous to me… the sauces are really small portions, and my lamb was quite dry… if you’re going for steaks yeah sure it’ll be amazing but pricey, the desserts however were really good! Especially the tarte Tatin and cheesecake.


J
J

had a good time at gaucho using an eat out to help out offer. glad there was off the menu for wines trying something new which I haven't tried before. However, wish ALL staff members are wearing a mask. (this is reason why i put 3 stars instead of 4/5 for hygiene, health and safety reason at this time)


The
The

We frequently visit the Gaucho brand for special occasions, not been to this one before but it was up to the usual high standards. Felt very covid safe (although that meant that they were unable to serve the great cheesy bread and chimichurri dip pre-starter but the food and service were excellent. Very useful to have wine by the 500ml carafe when one of you drinks white and the other red. Never the cheapest meal but you certainly get the quality that you pay for. Recommended.


Matt
Matt

In my opinion, it just feels like another chain and there are for sure better steaks available at this price point. Waited gif our order wrong and rather than just sort it before bringing the food to the table (he arrived with the food apologising) he asked if we would accept it. At £50 a steak, this isn’t the experience I hoped for. On an upside, the bill was cheaper. Decor is nice. Managers in their suits faff about. Wouldn’t go back and will stick to the dozens of great and independent Argentinian restaurants in London that are similarly priced. Wine selection is extensive which is good. Won’t head back.


Pietro
Pietro

The venue is very cosy and they had some nice Halloween decorations. We first went to the bar for pre-dinner drinks and the bar had a wonderful fireplace. Once we arrived the bar was very busy and the staff was very friendly but didn't have much time for us at the table. When they told us the table was ready, we had to carry our glasses and the Champagne bottle with the ice bucket by ourselves until we asked a waiter to please help us. Then we went to the main dining room (once again the tables and the main dining room were very nice). The food was overpriced for the quality we got. The burrata was more like a mozzarella, the empanadas were only ok, the carpaccio had no flavor at all and the...


James
James

Myself and my housemates planned to go to Gaucho,Piccadilly.After going through many restaurants their food menu and service we decided to book at Gaucho for 6 people.It was a rather very important event for all of us since the lunch was to say Goodbye to our lovely friend.So we came to dine at one of the prestigious restaurant in London(claimed by Gaucho).We wanted to make sure it was nothing but the best for an amazing feast. All of us(minus 1) arrived together at our booking time and we entered the restaurant and walked towards the dinning area towards the left. At entering the dinning room we came across the first staff member who without hesitation or being polite to welcome us abruptly...

Kategorien

  • Meat Entdecken Sie unsere köstliche Fleischauswahl mit fachmännisch gegrillten Steaks, zartem Huhn und geschmackvollen Lammgerichten, die alle bis zur Perfektion gewürzt sind für ein unvergessliches Esserlebnis.
  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • Barbecue Genießen Sie die rauchigen, saftigen Aromen unserer Grillköstlichkeiten. Von zarten Rippchen bis hin zu saftigem Pulled Pork - jedes Gericht wird mit unseren charakteristischen Saucen zur Perfektion gegrillt und bietet einen wahren Geschmack des Grillhimmels.
  • Gluten Free Genießen Sie köstliche, glutenfreie Gerichte, die mit frischen Zutaten zubereitet werden und Geschmack und Qualität für alle gewährleisten. Freuen Sie sich auf vielfältige Optionen von Vorspeisen bis hin zu Desserts, die den Bedürfnissen von Glutenempfindlichen gerecht werden.

Ausstattung

  • Beer
  • Cafe
  • Wine
  • Amex

Ähnliche Restaurants