Aberdeenshire Aberdeenshire

Aberdeenshire bietet atemberaubende Küsten, historische Burgen und reiche schottische Kultur; typische Gerichte sind Haggis, Räucherlachs und butteriges Shortbread.

Yan

Yan

Unit 4b, Ashdale Drive,, Aberdeenshire, United Kingdom

Steak • Chinese • Chicken • European


"Phoned in my delivery order for a free banquet meal given as a gesture of good will after complaining about our home delivery on Hogmanay last year being hours late. Explained the circumstances over the phone and was told that the owner, Brian, would...need to endorse this. Received a phone call an hour later from the same female worker stating Brian had endorsed my order but that I had to collect it. The restaurant is only minutes down the road so no big deal. On arrival at the restaurant I gave my name and address to Brian and his demeanour instantly changed for the worse without him saying anything. Another customer came in behind me and Brian started serving him leaving me standing feeling extremely uncomfortable and poorly treated. After handing over the other customers’ takeaway order Brian handed me my order and told me that he won’t be delivering to my address again. When I asked why he stated I was taking the **** waiting almost a year to order our free meal he had offered for the original poor customer service. Granted it’s been a year however he never specified a date I had to order the free meal by. He also has absolutely no idea of my circumstances or how the COVID pandemic has affected me or my family. I’ve never been treated so poorly by a business owner and left feeling disgusted with how I had been treated. Perhaps Brian and his restaurant should get better organised to manage deliveries and how they deal with customer complaints. An idea would also be to issue vouchers for free meals with expiry dates to prevent a reoccurrence of this nature."

The Lodge On The Loch

The Lodge On The Loch

Aboyne Loch Golf Centre, AB34 5BR, Aberdeenshire, United Kingdom

Park • Steak • 4-star • Lodging


"First of all apologies to all those poor and terrible reviews that I ignored and shouldn’t have! Within half an hour of arriving we contemplated going home. Check in was a rushed affair with no exchange of pleasantries. The main focus of the female owner was for us to get our breakfast and dinner pre orders in ASAP. When I returned back through I started ordering breakfast and a comment was made about ‘that’s a lot’. When I said cereal and cooked breakfast, twice more comments were made about ordering a lot of food and was I sure I wanted so much. As someone who struggles with my body image I was mortified and asked was I not allowed to order what I had. It was pointed out I would be charged extra for cereal!! I ended up cancelling this more through embarrassment than anything else. (I have to point out here that we had spent two nights previously at the lovely Carnoustie Hotel. The Lodge was £50 dearer per room than Carnoustie who had no surcharges on anything and whose staff were super attentive. I’ve also worked in hotels so know about customer service) The room at the lodge whilst large and looking into the loch was not particularly amazing. On closer inspection it wasn’t very clean in corners and one of the face cloths was brown rather than white. The room above was occupied on second night and the room is not well insulated so we could hear every footstep, etc. I also felt that the shared walkway outside left the room with no privacy. We went for dinner in the very outdated restaurant/bar on the first night. There was a total of five other guests and no atmosphere at all. We had just sat down when our starters arrived, then my husband just finished the last bite of his when the plate was removed as clearly our main course was ready. This is what I hate about pre ordering the food had clearly been kept warming. Our plates cleared again no pleasantries, no checking if it was ok, nothing. Our sum total time for what was a basic pub grub dinner was 25 min start to finish! It was so disappointing and rushed that we went into Aboyne the second night for tea. Breakfast wasn’t much better Curt questions, overcooked bacon and black pudding, our dirty plates left in front of us so we didn’t feel welcome to sit and have a relaxing cup of tea to start the day. Just absolutely no finesse or luxury at all. I have no issue paying astronomical prices if you get what you pay for an you absolutely do not get value for money here and if not careful could run up a number of surcharges. The lodge is, as one other review states, a complete rip off especially when compared to our stay at Carnoustie and other much nicer hotels. I notice some people saying they felt like family well I must be the black sheep as I did not feel at all welcome at this place and was on edge whenever i was anywhere near the female owner after her attitude to me from the outset. The male owner didn’t even speak to me the whole stay and when my husband handed in key he was only concerned with had we paid no check made if everything had been ok. In fact we both felt that the owners were more focused on making money than customer service. So in conclusion take a lesson from my mistake and DO NOT stay here there are far more nicer places to go for a lot less money!! Read the other negative reviews as they are all pretty accurate and I wished I had listened to them."

The Redgarth

The Redgarth

Kirk Brae, Oldmeldrum, Aberdeenshire, United Kingdom

Food • Cafés • Steak • Lodging


"Three star hotel? Only in price! The Redgarth exceeds all expectations. Our favorite hotel of the trip, wish we could have stayed an extra day. Huge parking lot, beautiful garden set in the peaceful village of Oldmendrum. This boutique hotel with just 6 rooms is nestled in an upscale neighborhood. Our Deluxe Double Room with Balcony was very spacious with comfortable chairs and coffee table, desk, king sized bed, shelves, and nightstands. The bathroom was similarly large with tub/shower combo and plenty of room for our personal toiletries. The hotel and rooms were tastefully and colorfully decorated. We stayed in the “Yew” room (loved this, being a tree-lover). The front view was of the staff parking lot (not busy) and the neighborhood. The back view from the bathroom was the wider view of the valley. The room next to ours (Ash) had a better balcony out the back. One of the best features of this room was the skylight with light blocking shades so we were still able to go to sleep at a reasonable hour amid the late sunset. We were able to walk from the hotel around the town though a car is required to get to Oldmeldrum. The restaurant was excellent. The bar offered a large selection of Scottish made gins and whiskies. This was a favorite spot for locals. The owner and host, Stuart, is extremely welcoming and friendly—we felt like family! Dinner was excellent. I had the Sunday roast—marvelous. We chose to eat both nights’ dinners at The Redgarth. Included breakfast was cold—fruit and yogurt and then pastries, cheese and cold cuts—very filling and fresh! We highly recommend this hotel."